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Gran Vía chose Tapday to launch a high-end mobile shopping experience that matched their luxury identity. The team built a fast, elegant, fully branded app in weeks, giving customers a smoother, more personal way to browse, shop, and stay connected.
As Gran Vía expanded online, staying connected with customers became harder. Paid channels grew expensive. Engagement on email and social dropped. Their audience was scattered across platforms with no direct line back to the brand. They needed an owned channel — one that delivered personalization, exclusive experiences, and consistent engagement without relying on ads or algorithms.
Guadalajara
Luxury Fashion & Accessories
Gran Vía had strong brand recognition, but their digital touchpoints were fractured. Ads cost more. Email and SMS engagement fell. They lacked deep insights into their customers because third-party platforms controlled most interactions. They needed a mobile-first home that kept customers close, reduced acquisition costs, and nurtured loyalty through direct communication.
Social and digital ads became more expensive with lower ROI.
Email and SMS open rates were declining rapidly.
Heavy reliance on third-party platforms reduced access to insights.
Needed a long-term, owned channel for direct customer engagement.
Maintaining consistent experiences across channels was difficult.
Gran Vía needed more than just a mobile app — they needed a performance channel built for personalization, exclusivity, and seamless shopping. Tapday delivered a complete solution.
Early access, personalized offers, and members-only discounts.
Smart recommendations and curated looks powered by Tapday’s merchandising tools.
Abandoned cart rate dropped by 32.7% and retention increased by 83.7%.
Connected seamlessly with Klaviyo, Facebook, Google Analytics, Shopify Customer Accounts, and Shopify Search & Discovery.
Full creative control using Tapday’s drag-and-drop builder with no technical overhead.
Gran Vía launched their app and transformed it into a high-performing direct channel that paid for itself within weeks. Conversion rates surged, customers spent more per order, and retention increased dramatically. The app became their main engine for repeat purchases, engagement, and sustained growth.
84.9% higher CVR on the app compared to the mobile website.
32.4% higher AOV on the app as customers browsed more and purchased more confidently.
Customer retention increased by 78.4%, making the app their most reliable channel for repeat buying.
Abandoned cart rate dropped 32.7%, powered by targeted push notifications.
Pakistan's leading sustainable fashion brand switched platforms to cut costs, improve design flexibility, and get the support they deserve.
Protein Co chose Tapday to launch a high-performance mobile app built for loyalty, speed, and repeat purchases. The team created a fast, fully branded experience that turned casual shoppers into long-term customers and gave the brand a direct, always-on sales channel.
Gran Vía chose Tapday to launch a high-end mobile shopping experience that matched their luxury identity. The team built a fast, elegant, fully branded app in weeks, giving customers a smoother, more personal way to browse, shop, and stay connected.
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Azzam Watches chose Tapday to create a fast, luxurious mobile app that matched their legacy brand. The team launched a premium, high-performance experience that felt personal, loaded instantly, and guided customers smoothly from interest to checkout.
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Read full case studySavage Tech Australia chose Tapday for its no-code build, fast setup, and complete design freedom. The team launched a rugged, high-performance app that matched their brand’s energy and gave them a direct, always-on channel to their community.
Read full case studySavage Tech Australia chose Tapday for its no-code build, fast setup, and complete design freedom. The team launched a rugged, high-performance app that matched their brand’s energy and gave them a direct, always-on channel to their community.
Read full case studyCreate a feature-rich mobile experience, harness AI-powered marketing tools, and send unlimited push notifications without paying commissions.
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